Scale Customer Success
and Onboarding with AI

Our AI CSM onboards and trains customers on auto-pilot, reducing time to value and increasing account activation. It’s a 10x hire to your team - at a fraction of the cost.

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Post-sales organizations can scale success without hiring more

Berry takes the white-glove onboarding experience and offers it at scale. Our AI CSM comes with superpowers to 10x the capacity of any human customer success managers.

Infinite Knowledge

It retains an unlimited memory of your entire product knowledge base and remains constantly updated - retraining only takes seconds, not days or weeks.

Human-like Thinking

It knows how to guide customers in problem discovery and change management, even when customers struggle to articulate their needs effectively.

Instant Strategy Adoption

Like a sponge, it absorbs any new CS strategy and implements it instantly. For example, it can pinpoint specific features to promote, driving adoption and enhancing retention.

Technical Expertise

It also excels as an engineer, providing support on code-related inquiries and complex logical reasoning.

Available 24/7

It never rests and serves as a reliable companion to every customer, offering assistance whenever they require it.

Co-pilot for CSM

Berry's AI CSM acts as a co-pilot to your human CSMs, assisting them in answering customer questions, creating success plans, and streamlining their workflow.

Transform the customer journey with Berry AI

Imagine a fleet of AI assistants, providing white-glove onboarding, training, and support to service customers of all sizes.

When operational-centric tasks are outsourced to AI, human CSMs will finally be freed to do what they do best — building human connections.

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Guided onboarding and Implementation

Berry Onboarding Widget accelerates time to value by proactively guiding users to implement and onboard with 1-on-1 personalization

Answer support questions

Berry Support Chat bot deflects tickets. Unblock users and empower them to self-serve whenever issues arise.

Automate workflows

Berry Workflow automates high-frequency tasks. Go beyond Q&A and let the AI agents perform tasks for your customers.

Training and education

Berry LMS educates and trains customers. Provide effective training at scale with AI-instructor hand holding users

Internal Co-pilot

Berry Co-pilot boosts team productivity.
Ramp your success and support team faster and empower them with expert knowledge.

All in One AI Customer Success Platform

Berry provides a platform that helps Enterprise SaaS companies leverage AI in all post-sales touch points: onboarding, training, support, and change management.

Integrations

We provide end-to-end integration into your existing GTM tech stack so you can leverage AI to enrich the customer journey while maximizing efficiency.

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Enterprise Ready

Berry is enterprise ready, with admin features & AI that meets security and data privacy standards.

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FAQs

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What is AI Copywriting

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Is AI Copywriting Free

What are the benefits of using AI Copywriting

Which Language is supported

Can I export my data

Still have questions?

We'd love to answer them!

Leverage AI to 10X capacity
and do more with less

Book a demo today

Scale Customer Success and Onboarding with AI